Privacy policy

At AURA & CO, we deeply respect your privacy and the spiritual trust you place in us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website or make a purchase.

1. Personal Data We Collect

Personal data is any information that can be used to directly or indirectly identify you.

• Information You Provide: When you create an account, contact us, or make a purchase, we collect details such as your name, billing/shipping address, payment information (processed securely through third-party gateways), email address, and phone number.

• Spiritual Customization Data: If you request our "Consecration" or personalized blessing services, we may collect specific details like your date of birth or full name to tailor the energy of the gemstones to you.

• Device and Usage Data: When you access our website, we automatically collect data such as your IP address, browser type, device identifier, and browsing behavior on our site to improve your shopping experience.

2. How We Use Your Data

We use your personal data to provide a seamless and personalized experience:

• Fulfilling Orders & Services: To process transactions, arrange shipping, and perform personalized spiritual rituals (blessings) for your purchased items.

• Communication: To send order confirmations, shipping updates, and respond to your customer service inquiries.

• Marketing (With Consent): To send you updates about new gemstone collections, special offers, and astrological insights. You can opt out of these emails at any time.

• Security & Fraud Prevention: To verify user activity and protect our store against unauthorized or illegal transactions.

3. Cookies and Tracking Technologies

We use "cookies" to recognize your device and store your preferences. Cookies help us personalize your content, measure the effectiveness of our advertising, and ensure our website functions securely. You can manage or disable cookies through your web browser settings.

4. How We Share Your Data

We do not sell your personal data to third parties. We only share your data with trusted partners under the following circumstances:

• Service Providers: We share necessary details with shipping carriers (e.g., USPS, FedEx), payment processors (e.g., Stripe, PayPal), and e-commerce platforms (e.g., Shopify) solely to fulfill your order.

• Legal Compliance: We may disclose your data if required by law, court order, or government request, or to protect the rights, property, and safety of AURA & CO and our customers.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.

5. Your Privacy Rights (GDPR & CCPA Compliance)

Depending on your location (such as the EEA or California), you have specific rights regarding your personal data:

• Right to Access & Portability: You can request a copy of the personal data we hold about you.

• Right to Correction & Deletion: You can ask us to correct inaccurate data or delete your personal data entirely ("Right to be Forgotten").

• Right to Opt-Out: You may object to the processing of your data for direct marketing purposes.

To exercise these rights, please contact us at auraco.jewelry.us@gmail.com . We will respond to your request within 30 days.

6. Children's Privacy

Our products and spiritual services are intended for adults. We do not knowingly collect personal data from children under the age of 16. If we become aware that a child under 16 has provided us with personal information, we will take immediate steps to delete such data.

7. Data Security and Retention

We implement industry-standard technical and administrative security measures (such as SSL encryption) to protect your data from unauthorized access, loss, or misuse. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. Your continued use of our website constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• • Email: auraco.jewelry.us@gmail.com

  • Business Address: 530 Seventh Avenue, Suite 1402, New York, NY 10018, United States